1. Overview

At Gurucool Academy, we strive to provide high-quality online courses and learning experiences. Since our products are digital courses, our refund policy is designed accordingly.

2. Course Purchase & Access

  • Once a course is purchased, users get instant access to the course content.

  • All courses are non-transferable and for personal use only.

3. Refund Eligibility

We offer refunds under the following conditions:

  • Refund request must be made within 3 to 5 days of purchase

  • Applicable only if course content has not been significantly accessed or completed

  • Refund is allowed only for eligible courses (if mentioned)

4. Non-Refundable Cases

Refunds will not be provided in the following situations:

  • If the course has been fully or substantially accessed

  • After the refund period has expired

  • For discounted, promotional, or special offer courses

  • If access is blocked due to violation of platform policies

5. Cancellation Policy

  • Once a course is purchased and accessed, it cannot be canceled

  • Users are advised to review course details before purchasing

6. Refund Process

  • To request a refund, contact us with your purchase details

  • After verification, refund will be processed to the original payment method

  • Refund processing may take 5–10 business days, depending on your bank or payment provider

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your payment provider or bank

  • If the issue persists, contact our support team

8. Payment Gateway Terms

All payments are securely processed through trusted payment gateways.
We do not store your card or banking information.

9. Course Quality Assurance

We ensure that all courses are:

  • Professionally designed

  • Industry-relevant

  • Clearly described before purchase

Users are encouraged to review course previews, details, and curriculum before enrolling.

10. Policy Updates

Gurucool Academy reserves the right to update this policy at any time.
Changes will be reflected on this page.

11. Contact Us

For refund or payment-related queries, contact:
📧 info@gurucoolacademy.in
📞 +91 9823608493